Terms of Service

These Terms of Service ("Terms") govern your access to and use of the AreaOpsplatform, including any associated APIs, dashboards, and services (collectively, the "Service"), provided by AreaOps ("Company," "we," "us," or "our"). By creating an account, clicking "Accept," or otherwise accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree, do not use the Service.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.

AreaOps is a B2B software-as-a-service platform designed for home-services operations teams. The Service enables customers to manage ZIP-code service areas across multiple brands, visualize geographic coverage on interactive maps, score and prioritize ZIP codes using demographic data, synchronize data from external workbooks, and collaborate with team members through role-based access controls.

We may update, modify, or discontinue features of the Service at any time. We will provide reasonable notice of material changes where practicable.

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify us immediately at legal@areaops.app if you suspect unauthorized access to your account.

You may not share accounts, sell access to your account, or use automated means to create accounts. We reserve the right to suspend or terminate accounts that violate these Terms.

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party right;
• Upload, transmit, or distribute malicious code or content;
• Scrape, crawl, or systematically extract data from the Service beyond normal use;
• Circumvent or interfere with authentication, security, or rate-limiting mechanisms;
• Reverse-engineer, decompile, or otherwise attempt to derive the source code of the Service;
• Use the Service to provide services to third parties in a manner that competes with AreaOps without our prior written consent;
• Transmit, store, or process data in a manner that violates applicable privacy laws.

We may monitor use of the Service to ensure compliance with these Terms and reserve the right to suspend or terminate accounts that violate this section without prior notice.

The Service is offered on a subscription basis. Subscription fees, plan limits, and billing cycles are described on our pricing page. All fees are quoted in US dollars and are exclusive of taxes unless otherwise stated.

Free trial. We may offer a limited free trial period as described at sign-up. At the end of the trial, your account will revert to the free plan unless you subscribe to a paid plan. No credit card is required during the trial.

Billing. Paid subscriptions are billed in advance on a monthly or annual basis. Payment is processed by our third-party payment processor, Stripe. You authorize us to charge your payment method for all fees due.

Renewals. Subscriptions renew automatically unless you cancel before the renewal date. You may cancel at any time through the billing portal accessible from your account settings.

Refunds. We do not provide refunds for partial months or unused subscription periods except where required by applicable law. If you believe a charge was made in error, contact us at legal@areaops.app within 30 days of the charge.

Price changes. We reserve the right to change subscription prices with at least 30 days' notice. Your continued use of the Service after the price change takes effect constitutes acceptance of the new price.

Your data. You retain all ownership rights to the data you upload, import, or create within the Service ("Customer Data"), including brand configurations, ZIP-code assignments, market names, and any other operational data.

License to us. You grant us a limited, non-exclusive, royalty-free license to process, store, and display your Customer Data solely to provide and improve the Service. We do not sell your Customer Data to third parties.

Pre-loaded data. The Service includes geographic, demographic, and ZIP-code reference data sourced from public datasets (U.S. Census Bureau, OpenStreetMap, and similar sources). This data is provided as-is for operational convenience and may not reflect real-time conditions.

Data portability. You may export your Customer Data in CSV format at any time from the Service. Upon termination of your account, we will retain your data for 30 days, after which it may be deleted from our systems.

Each party may have access to confidential information of the other party in connection with the Service. Each party agrees to protect the other party's confidential information with the same degree of care it uses to protect its own confidential information, but no less than reasonable care, and not to disclose such information to any third party without the disclosing party's prior written consent.

This obligation does not apply to information that: (a) is or becomes publicly known through no breach of this section; (b) was rightfully known before disclosure; (c) is independently developed without use of confidential information; or (d) is required to be disclosed by law or court order.

The Service, including its software, design, text, graphics, logos, and all other content (excluding Customer Data), is owned by AreaOps or its licensors and is protected by intellectual property laws. Nothing in these Terms transfers any ownership of our intellectual property to you.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business operations during the subscription term.

The Service integrates with third-party services including Clerk (authentication), Stripe (payment processing), Resend (transactional email), and public data APIs (U.S. Census Bureau, OpenStreetMap). Your use of those services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

Geographic, demographic, and targeting data provided through the Service is sourced from third-party public datasets. We make no representations regarding the accuracy, completeness, or fitness for a particular business purpose of such data. You are solely responsible for any business decisions made based on data from the Service.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AREAOPS, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

You agree to indemnify, defend, and hold harmless AreaOps and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your Customer Data.

These Terms remain in effect while you use the Service. You may terminate your account at any time by canceling your subscription and deleting your account from the settings page. We may suspend or terminate your access at any time for violation of these Terms, non-payment of fees, or for any other legitimate business reason, with or without notice.

Upon termination, your right to use the Service ceases immediately. Sections 6 (Data Ownership), 7 (Confidentiality), 8 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), and 14 (Governing Law) survive termination.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law provisions. Any disputes arising from these Terms or the Service will be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

We reserve the right to update these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a revised effective date and, where appropriate, by sending an email notification. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance.

If you have any questions about these Terms, please contact us at: legal@areaops.app